Instrument Servicing Ts & Cs
Our Free Servicing Policy
Stringed instruments are at their best when serviced regularly. Changes in temperature and humidity and general wear can affect the delicate balance and overall performance of the instruments. We recommend that your instrument be serviced every six months. When an instrument is purchased from The Sydney String Centre, regular servicing is free for the time that you are the owner of the instrument (pending our instrument servicing terms and conditions below) as we like to know that your instrument is performing at its best at all times.
We are happy to service instruments that have not been purchased from us, with service costs starting from $80. (Please note, servicing does not include parts, e.g. strings etc.)
Instrument Servicing Terms and Conditions:The Sydney String Centre offers FREE servicing for instruments bought at our store pending the following conditions.
The instrument was originally purchased from The Sydney String Centre and you are the original owner of the instrument.
ii) The Instrument must be presented in store for servicing within 12 months of it’s last service (we recommend coming in every 6 months).
iii) If the instrument is not presented in store for the first initial adjustment (first service) within 2-4 weeks of buying the instrument then warranty on some parts may be void.