Our Workshop

The Sydney String Centre has a comprehensive workshop to service and set-up all musical instruments that we sell, as well as repairs and restorations to your own instrument.

Our four luthiers have over fifty years combined experience so you know that your valued violin, viola, cello or double bass will be in safe hands.

David Glanville Hannah Craig Frances Ritchie
David Glanville Hannah Craig Frances Ritchie Thomas Price
 

If you'd like to have your instrument or bow serviced, repaired or restored, please book an appointment by calling us on (02) 9417 2611 or filling out this form. 

Repairs & Restorations

Our workshop offers services ranging from a simple string replacement to full restorations on violins, violas, cellos and double basses. Book an appointment to have your instrument assessed and we will give you a comprehensive guide to the necessary repairs. In most cases you will be required to leave the instrument to be assessed and one of our luthiers will contact you by email with the results. For this service, a fee is charged which can be credited towards the overall cost of the completed repairs.

*Please note - There may be some instances where we are unable to perform the work required on your instrument

**Price of repair assessment for violin, viola, cello or double bass: $45.00.

General Servicing

Stringed instruments are at their best when serviced regularly. Changes in temperature and humidity and general wear can affect the delicate balance and overall performance of the instruments. We recommend that your instrument be serviced every six months. When an instrument is purchased from The Sydney String Centre, regular servicing is free for the time that you are the owner of the instrument (pending our instrument servicing terms & conditions) as we like to know that your instrument is performing at its best at all times. We are happy to service instruments that have not been purchased from us, with service costs starting from $80. (Please note, servicing does not include parts e.g. strings etc.) 

General servicing on instruments not purchased from SSC: From $80.00.

Instrument Set-ups

The set-up of violins, violas, cellos and double basses drastically affects not only the sound that the instrument produces, but the playability and functionality of the instrument as well. All of our instruments are set-up and played by one of our professional luthiers before leaving the store to make sure the instrument is playing, sounding and functioning at its best.

Repair FAQs

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What is involved in our set-ups?

  1. Cutting and shaping the bridge

The bridge is one of the most important elements on a string instrument, and can make a world of difference if fitted correctly. The bridge directs the vibrations of the strings down into the resonating chamber (body) of the instrument, producing both the volume and quality of the sound. The height and curve of the bridge also affect the playability of the instrument, with these two factors influencing string height from the fingerboard and the ability to execute smooth string crossings.

Our luthiers therefore ensure that the bridge is cut at the correct shape, height and thickness; the feet of the bridge are also shaped perfectly to fit the contour of the belly.

  1. Sound post fitting

The soundpost and the bridge work collaboratively in producing the quality of the sound. The soundpost sits inside the violin and its location is determined by the relative position of the bridge. Our luthiers cut the soundpost so that it sits flush up against the belly and back of the instrument making sure that the vibrations of the strings have an unbroken path down the bridge, through the soundpost into the resonating chamber of the violin.

  1. Peg servicing

Our luthiers ensure that each peg is cut and fitted correctly, to allow them to turn smoothly yet still hold their tuning. To help with the functioning of the pegs, we also apply a special peg paste compound during the setup process.

  1. Nut sculpting

Between the fingerboard and the scroll lies the nut. The nut plays a crucial role in spacing the strings and the height at which the strings sit from the fingerboard. An incorrectly sculpted nut can lead to a ‘buzzing’ sound being produced by the strings vibrating against the fingerboard, or broken strings. Our luthiers carefully shape each nut, and ensure that the grooves in which the strings sit are completely smooth.